Organizations that use Salesforce® can sometimes need a hand with their ecosystem that falls outside of the realm of traditional supports – not managed services, not implementation, and not product, but more of an expert eye that has seen and designed many different Salesforce implementations.

We created Advanced Office Hours to use our team’s unique skills

• Our senior solutions architect has a unique background that includes full-stack development, SaaS creation and support, enterprise systems management, complex data integrations, and business process design, plus of course over a decade of applying all of this to the Salesforce® environment. If you need something complex re-envisioned, integrated, or completely overhauled, Jenn can probably help you out.

• Our senior technical architect has a unique background that includes full-stack development, Oracle database administration, network administration, and the creation of solutions in just about every programming language out there, plus of course over a decade of creating entirely new tools - like Framework and aNote - for the Salesforce® environment. The founder of our sister company HCA (a Salesforce® ISV partner), Trish can create or fix just about anything that involves Apex, Lightning Web Components, Javascript, or programming of any sort.

Examples of Advanced Office Hours engagements:

• Architectural guidance on overarching enterprise solutions design, including information flows within and between 3rd party and data warehouse/lake solutions, governance, shared use

• Assistance with vendor selection and management

• Business process design or redesign for improved efficiency or adaptation to the Salesforce environment

• Guidance on governance, documentation, and other data management strategies that may be unique to Salesforce

• Support for more advanced customizations or integrations, whether performed in-house, by a vendor, or by Deep Why, such as:

  • Custom Apex, Aura or Lightning Web Component programming

  • Creation of custom endpoints to receive data from 3rd parties

  • Advanced systems integration requiring middleware (e.g. Mulesoft, Jitterbit, Boomi, etc.)

Sound like what you’re looking for? Reach out to see if Advanced Office Hours is a good fit for your organization.